Dear Sirs!

You would like to ...

- to improve quality and customer satisfaction?
- to analyse and optimize processes in your organization?
- to manage and finish your projects successfully?
- to structure your IT services due to ITIL (V2, V3, ISO 20.000)?
- to introduce or expand a SW-System for your IT Service Management?

And you would like to get a individual solution, completely focussed on your requirements?
Then I might be able to support you with my 25 years of professional experience.

Please contact me for more information.

Dr. Uwe Hartfiel

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